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Venue Opens at 11:00am
End time is Approx 10:00pm

ALL ATTENDEES WILL BE SEARCHED ON ENTRY

(REFUSAL WILL RESULT IN ENTRY TO THE FESTIVAL DENIED)

NO PASS OUTS, ONE WAY DOOR


YOUR FESTIVAL PASS MUST BE WORN AT ALL TIMES


EVENT WILL TAKE PLACE RAIN OR SHINE

(EVENT MAY BE CANCELLED OR POSTPONED DUE TO EXTREME WEATHER CONDITIONS)


INTOXICATED PERSONS WILL NOT BE PERMITTED ENTRY TO THE EVENT

The following forms of identification (ID) can be accepted as evidence of age by licensed venues

A photo identification card (for example, a Proof of Age card or Australia Post Keypass identity card)

Foreign driver licence

Australian driver licence or learner permit

passport (from any country)

YOU MAY BE REMOVED FROM THE EVENT IF YOU ARE FOUND TO BE INTOXICATED INSIDE THE PREMISES


ALLOWED

• A hat and sunscreen - Check the weather:   be prepared

• A valid event ticket

• Cash and or your card

• Empty water  bottle to use at our free water refill stations

• Good vibes

• Mobile phone with a fulL battery or a   battery pack, there are no   charging stations at the event

• Valid ID, everyone’s ID will be checked at the entry gate






Not Allowed

• ALCOHOL OR ILLICIT DRUGS

• ANIMALS – EXCEPT FOR AUTHORISED GUIDE /   COMPANION ANIMALS

• ANY LIQUIDS - EMPTY WATER BOTTLES ARE ABLE TO BE REFILLED INSIDE THE EVENT

• BAD ATTITUDE, WE HAVE A NO-TOLERANCE   APPROACH.  IF PATRONS/TICKET HOLDERS ARE   CAUSING OTHER PATRONS TO FEEL INTIMIDATED   OR UNCOMFORTABLE YOU WILL BE ASKED TO   LEAVE THE EVENT (WITHOUT A REFUND OR RE-ENTRY).

• BALLS, SPORTING EQUIPMENT, BICYCLES,   SKATEBOARDS, HOVERBOARDS OR SEGWAYS ETC

• DRONES OR REMOTE-CONTROL AIRCRAFT OR   TOYS

• ESKIES AND PICNIC BASKETS 

• FIREWORKS OR EXPLOSIVES
• FLAGS, FLYERS, SAMPLES OR PROMOTIONAL   ITEMS

• FURNITURE INCLUDING FOLDING CHAIRS, TENTS,   GAZEBOS OR INFLATABLE STRUCTURES, UMBRELLAS, POLES, STICKS, BANNERS OR SIGNS   ETC.

• GANG PATCHES OR REGALIA

• GLASS, CANS OR METAL CONTAINERS

• HAMPERS, HOME-MADE, COMMERCIAL OR   PACKAGED STORE-BOUGHT FOOD

• KITES OR LANTERNS
• LASER POINTERS

• MUSICAL INSTRUMENTS INCLUDING AIR HORNS,   MEGAPHONES, DRUMS ETC

• NO BAGS BIGGER THAN A4.

• PROFESSIONAL CAMERA OR VIDEO RECORDING EQUIPMENT INCLUDING DETACHABLE LENS CAMERAS OR TRIPODS

• SHARPIES, MARKERS OR PAINT

• STUDDED CLOTHING AND ACCESSORIES

• STUFFED ANIMALS
• TOY GUNS, WATER GUNS OR SLINGSHOTS

• WEAPONS OF ANY KIND

Covid 19
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Good Love 2022 is a COVID-Safe event and measures will be taken to ensure compliance with the latest requirements from QLD Health. This may mean last-minute changes that are out of our control.

The safety of fans, artists and staff is always our top priority and we will continue to monitor advice from the local state Government regarding mass gatherings and follow guidance as necessary.

In the event of a cancellation, exchanges and refunds will be processed according to AU/NZ consumer law.

Prohibited Items
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Aerosol Cans

Alcohol

Animals – Except for authorised guide / companion animals

Any Liquids – Empty water bottles can be refilled inside the designated event area

Bags or containers too large to be stored under a seat

Balls, sporting equipment, bicycles, skateboards etc.

Homemade, commercial or pre-packaged food

Confetti or torn paper

Drones, professional cameras or video recording equipment

Eskies and picnic baskets

Fireworks or explosives

Furniture, tents, gazebos or inflatable structures, folding chairs, including camp chairs larger than 90cm in height

Glass, cans or metal containers

Illegal or illicit drugs or substances of any kind

Musical instruments including air horns, megaphones, drums etc.

Studded clothing and accessories

Umbrellas, poles, sticks, banners or signs etc.

Weapons of any kind

Any item which is reasonably considered by the Promoter or Venue as being able to cause injury, nuisance or offence to any other person attending the Event.


Refunds
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In the event we have to reschedule Good Love 2022, your ticket will automatically be valid for the rescheduled show. If you are unable to make the new date, you may obtain a full refund.

In the event of a cancellation, you will receive a full refund.

Additionally, if you are unable to attend as a direct result of result of COVID-19 government restrictions we will assist you with a refund.

Ticketek Insurance is a separate product that covers situations outside of COVID-19 such as injury and illness etc. This cover is completely optional.

Please note that Ticket insurance does not cover travel and accommodation costs due to travel restrictions as a result of COVID-19.

Outside of the above, all sales are final and no refunds will be provided for change of mind.


Event Accessability
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To assist ensuring Good Love is as access friendly as possible, the following provisions are in place:
·       Complimentary carer ticket with a valid companion card (please register details on purchase of ticket).
·       Accessible viewing platform.
·       Accessible entrance lanes and toilet facilities.

How do I buy all the things?
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Cash & Card will be accepted. Bars, Food stalls and Merchandise have paypass facilities. No cash-out is available.

What can I eat?
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There will be a variety of catering options available at the event including a selection of options to satisfy any appetite.

Will I need my ID?
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Yes, the event is 18+ and licenced. If you are under 18 and/or haven’t got valid ID you will be refused entry. The following forms of ID are accepted:

  • A valid driver or riders licence or permit (issued by and Australian State or Territory).
  • Valid Passport.
  • Proof of Age card issued by a public authority or the Commonwealth or of another State or Territory for the purpose of attesting to a person’s identity and age.
  • Keypass (over 18) Identity card issued by Australia Post.

Will you be posting set times in advance?
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Yes. Set times will be posted on our Facebook page and the website days before the festival. Set times will also be posted in the festival guide.

What’s the best time to arrive?
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Early! Plan your arrival time well ahead of the artist you want to see. Please be prepared for any delays on the roads or at the gates.

What time does the venue open?
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Venue doors open at 11am & event finishes 10pm.


What forms of identification (ID) can be accepted as evidence of age by licensed venues?
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A proof of age card (for example, Photo Identification Card or Australia Post Keypass identity card)

Australian driver licence or learner permit

Foreign driver licence

Passport (from any country)

Other recognised proof of age cards.

The ID document must be current and include a photo of the person and their date of birth.

- Unfortunately a copy of any of these, is not valid ID.

Do you have a map of the festival?
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This will be posted closer to the event.

Can my band play at Good Love?
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We’ll contact you if interested, thanks!

Can I use passes or wristbands or the Good Love name to promote my business?
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No, this is reserved for sponosrs only. Please visit our contact us page and select "General Inquiries" if you would like to become a sponsor

Can I pass out flyers or promotional material inside or outside the venue?
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No.

Where do I buy tickets?
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From our website Wednesday 4th August 5pm AEST.

What if I bought my tickets online and haven’t received them?
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Please email info@mjrpresents.com for all ticketing queries.

Do I need to print my tickets out?
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Your ticket can be printed or if you want to save trees, you can show your ticket on your smartphone.

Simply screenshot the ticket and turn your brightness up when it is time to scan the tickets at the gate.

Can I get a refund or transfer my ticket?
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All sales are final and tickets are non-refundable.

Can I buy tickets off an unauthorized seller?
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We don’t recommend it as we have no way of verifying the ticket’s authenticity. If it doesn’t scan you won’t be let in, only purchase your ticket of authorised ticket sellers via our website.

Can I buy tickets at the gate when I arrive at the Festival?
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Yes, but to avoid disappointment we encourage you to purchase in advance as the event could sell out prior.

Will there be Good Love merchandise or festival items to purchase?
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Yes, there will a variety of merchandise on sale at the Good Love marketplace.

Will there be a bar?
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Yes, a licenced bar will operate during the festival.

What is the Good Love marketplace?
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Our marketplace is a hub of food, merchandise, amusement rides and other vendors selling their products.

Can I purchase food?
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Yes, there will be a variety of food vendors operating throughout the festival.